Returns & Exchanges
At Packaging By Polymer, we stand behind the quality of our home organization and protective storage solutions. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the items in their original polymer packaging and include all documentation to ensure the product remains protected during transit.
Ship the Items
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing